My IT Giant / IT support for homes and small businesses
IT support that shows up and fixes it
We repair the computers, printers and networks you rely on, at home or at the office, and we build business networks that stay up. One call, a real technician, a clear price before we start.
Something down right now? Call (804) 223-0011.
What we take care of
For households and businesses alike. If it plugs into your home or your office, we can probably help.
Break/fix support
Dead PCs and laptops, failing drives, printers that won’t print, email that stopped syncing, software that refuses to install. Billed by the hour with no contract, on site or remote.
Home tech help
Slow or virus-infected computers, Wi-Fi that doesn’t reach every room, setting up a new laptop or printer, moving photos and files to a new device, and patient, plain-English help when something stops working. At your home or remotely.
Internal networks
Structured cabling, switches, firewalls, Wi-Fi that reaches the back office, VPN for remote staff, and shared printers and file storage that everyone can find.
Managed support plans
A flat monthly fee per endpoint. We patch, monitor and check your backups, and your staff can call the help desk without anyone signing off on a bill.
Home users welcome
You don’t need to be a business to call us. We help individuals and families with the same care and the same clear pricing our business clients get.
- House calls in Midlothian, Chesterfield, Richmond and nearby, or remote help anywhere in the US
- Windows PCs, Macs, printers, home Wi-Fi and smart devices
- The price before we start, and no jargon
How a service call works
- Book or call. Pick a time online or phone us. Tell us what’s broken in your own words.
- We diagnose. A technician finds the cause and gives you the price before any work starts.
- We fix it. On site or remotely, whichever gets you running sooner.
- You get a write-up. What we found, what we did, and what to watch for next.
Need a technician this week?
Choose a time that suits you. We’ll confirm by email within one business day.